Family Bank Branch Codes

Family Bank: Transforming Banking in Kenya with Innovation and Expansion

Introduction:

Family Bank, a renowned financial institution in Kenya, made a significant transition in May 2007 when it became a fully-fledged commercial bank. Regulated by the Central Bank of Kenya (CBK), the bank has emerged as a trailblazer in the industry, offering innovative services while prioritizing customer protection. With a rapidly expanding branch network, impressive financial performance, and a range of prestigious awards, Family Bank continues to redefine the banking landscape in Kenya.

Expanding Horizons:

From its humble beginnings with just one branch in 1985, Family Bank has experienced remarkable growth. Presently, it boasts an extensive network of 92 branches across the country, ensuring accessibility and convenience for its customers. What sets Family Bank apart is its commitment to technological advancement. In a pioneering move, the bank introduced paperless banking through smart card technology, enabling customers to perform transactions seamlessly without the need for traditional paper forms.

Financial Success and Recognition:

Family Bank’s success is reflected in its financial performance. In 2013, the bank achieved a significant milestone, surpassing the billion-shilling mark for the first time ever. With a remarkable 108% growth, its pre-tax profit reached Ksh 1.78 billion. This growth trajectory continued, as evidenced by the bank’s impressive performance in 2015, generating Ksh 2.9 billion in revenue, buoyed by increased lending, aggressive deposit growth, and an expanding customer base. Notably, the bank has received several accolades, including the Fastest Growing Bank based on Financials in 2015 and Best Bank in Micro-Finance. It has also been recognized for its dedication to serving farmers in Kiambu and Laikipia counties and received praise from VISA International for its innovative marketing campaign promoting the use of EMV Visa Cards.

Leveraging Innovation and Devolved Governance:

Family Bank is at the forefront of leveraging innovation to provide diverse banking solutions. By adopting the universal banking model, the bank aims to position itself as a one-stop-shop, catering to retail and consumer needs, SMEs, agribusinesses, corporate banking, trade finance, and insurance products. Furthermore, the bank embraces the opportunities presented by the devolved system of governance in Kenya. It actively seeks to attract more customers by aligning its expansion plans with the county banking roadmap, optimizing the benefits of a decentralized governance structure.

Conclusion:

Family Bank has revolutionized the banking landscape in Kenya with its commitment to innovation, customer-centric services, and strategic expansion. Through its extensive branch network, adoption of cutting-edge technology, and impressive financial growth, the bank has solidified its position as a leader in the industry. As it continues to evolve and embrace new opportunities, Family Bank remains dedicated to serving its customers and contributing to the development of the Kenyan banking sector.